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This privacy policy sets out how Smart Processing uses and protects any information that you give Smart Processing when you use this website.

Smart Processing is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Smart Processing is registered under the GDPR/Data Protection Act 2018 and therefore treats your personal information accordingly.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Smart Processing may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 01/05/2018.

Personal Information that you provide:

When you sign up for one of the programmes that we provide you will provide information about yourself and the student(s) using the programmes. This will be:

a) your name and the name of the student(s)

b) gender

c) unique user ID

d) date of birth (of the student(s)

e) address

f) the school of any child using the Service (if relevant)

g) any relevant educational/personal information about the student(s)

All data is stored securely and deleted after 3 years. If you require the data to be deleted before 3 years please inform us by e-mailing:

We retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.

The programmes that we provide involve data being stored on websites and servers in the United States of America. Smart Processing is not responsible for the security and safety of your data on these websites – this is covered by the individual websites concerned. We recommend that you take appropriate measures to safeguard your data/usernames/passwords etc. by ensuring that your own computers/devices are appropriately protected, access restricted and free from all types of malicious code, spyware, viruses, Trojans etc. that may track any data you enter via this service, including e-mail address and payment related information. We are not responsible for any loss or damage arising from the user’s failure to comply with this section.

Smart Processing does not hold customers’ financial information.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

How we use cookies

Please see the separate Cookie Policy which details which cookies are used and how.


Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may request details of personal information which we hold about you under the GDPR/Data Protection Act 2018. A small fee will be payable. If you would like a copy of the information held on you please write to:  Castell Y Dail, Maesbrook, Oswestry SY10 8QN or e-mail:

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.